Service Engineer Full Time Permanent

A1 Jobs have an immediate requirement for a fully Qualified Service Engineer based in Livingston

Role Purpose:

To be responsible for repairing and servicing both customers and Fusions equipment, to quality standards in accordance with Company procedures at optimum cost, whilst providing exceptional levels of customer service.

Role Accountabilities:

• Servicing and calibrating equipment for our won hire fleet and customer owned equipment, including, where relevant carrying out services at customer premises
• Competently carrying out technical demonstrations on the companys full range of hire products
• Supplying regional support on the specialist range of equipment that is operated from the central support facility at the HQ in Chesterfield
• Providing telephone technical support both internally and externally
• Delivering first class customer back up including attending breakdowns, providing onsite technical support and training, carrying out site audits and providing feedback to customers and supervisors
• Establishing good relationships with customers and suppliers, both internal and external to assist the company in achieving its business goals and objectives
• Suggesting improvements to equipment, depot policies, systems and working practices as part of a culture of continuous improvement
• Ability to be flexible especially in terms of travel to support specialist equipment across the South of England

• Relationships:

  Reporting directly to the Workshop Supervisor

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Required Practical and Technical Knowledge:

Essential

• A proven mechanical engineering/mechanics background
• Electronics, hydraulics and component fault finding background/experience
• Flexible disposition
• Aptitude to learn quickly
• Ability to work unsupervised

Desirable

• FLT Licence
• Working knowledge of servicing petrol and diesel generators
• Knowledge of equipment in the fleet hire
• Willingness to travel
• Positive can do attitude, with the desire to learn and develop